FAQs
How and when will I receive access codes to the property?
Access codes will be emailed to the email address provided during your online booking. We do not have a key pick-up as all properties have electronic locks. You will also need access codes to enter the front gate, the pedestrian gate and the door @ Emerald Dolphin. The access codes will come from the reservation several days prior to arrival.
All entries have electronic locks so there is no key to pick-up. Access codes for the home, for the entry gates, and the pavilion gates will be sent via email and text. Address and parking instructions will also be included.
Is there a washer and dryer in the home? How about an iron and ironing board?
Yes we have a full-size washer and dryer and an iron/ironing board and steamer.
Do you provide a crib, high-chairs or booster seats for small children?
We keep a portable crib with sheets and an infant dining chair in the laundry closet.
Do you supply linens?
Yes. Linens for the home are provided. All bath towels, wash cloths, bed sheets, pillow cases, and kitchen towels, are provided.
Is WIFI and Cable Television provided?
Yes, free WIFI and Cable TV are provided. The WIFI passwords will be provided via email and are also posted in the home.
Can we check in early OR drop-off our luggage?
Our check-in time is at 4pm CST, if we have a way to offer early check-in due to the condo being clean and ready prior to 4pm, we will let our guests know!
Are trailers permitted? How much parking is available?
Trailers, boats, jet skis, RV's and other similar vehicles are not permitted. The complex has plenty of parking. Parking instructions will be provided with check-in instructions. Parking permits are limited to 2 per reservation and will be left in the condo for you.
Are beach chairs, umbrellas and toys provided? Does the property have a pull wagon?
Yes! Inside the laundry room closet, you will find a pull wagon, 6 beach chairs, a beach tent, beach towels, (2) 16 qt coolers and sand toys.
How far is the beach?
From the gated Emerald Dolphin entrance the first beach entry way is about 100 ft walk east down the path, then just across the street. This west side of the peninsula is known to be quieter and is generally less crowded than most other areas of the beach. It's 1.6 miles from the Pensacola Beach Gulf pier (the islands main hub with large public parking lot). As the parking is limited on this stretch of beach, it tends to be much less crowded.
What do you supply?
Kitchen: 1 paper towel roll, dish soap, dishwasher soap, kitchen trash bags, basic spices, 3 decaf and 3 regular Kurig coffee pods & 3 tea bags for tea
Laundry: laundry soap, dryer sheets
Bath: 2 amenity sets (travel size shampoo/conditioner/lotion & body wash)
What items do I need to bring?
Personal care products, suntan lotion, facial tissue (if desired) and any specific cooking spices or oils.
What small kitchen appliances and cooking utensils are provided?
We have all of the standard items that you would typically find in a kitchen for preparing family meals (pots, pans, knives, etc.) including a toaster, microwave, tea pot, lobster pot, blender, rice cooker, electric hand mixer, crockpot & coffee pots (Regular Brew & Keurig).
Are there any restaurants that we can easily walk to from the property?
Peg Leg Pete's is very adjacent to the property between Emerald Dolphin and a small convenience store. There as so many great dining options on the island.
When does the Island Trolly operate?
The Island Trolly pick-up is directly in front of the condo. The Trolly is free and operates daily from Memorial Day to Labor Day weekend from 4pm-12am. There is a map on the desk that includes stop locations and the QR code which allows you to track trolly location.